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1. describe , giving practical examples , two total quality management tecniques for improving a company@ quality performance.
2.(a) briefly describe each of the aspects of the quality of a service and illustrate your answer with practical examples.
(b) using the diagram where appropriate , briefly discuss source inspections and successive check and self check inspection systems.
i need to revision for my exams , please if u know the answers , please help me out !!
thank q !!
i need to revision for my exams , please if u know the answers , please help me out !!
thank q !!
i know , my lecturer didnt teach in the class and i know this questions will come up in the exams !! please help me !!