Re: How to increase the technological knowledge of employees?
Now I handle improvement at printing company, they have high rejection rate at printing line (6-7%). one of existing causes is involving employees (operator and leader) in their problem.
Superviser or manager thinks that they can handle it, but don't.
printing technology is got from PFMEA and control plan. I evaluated and fixed them then introduced fmea and control plan for printing process to operator. we create a simple training to introduce a fmea and a control plan, what is risk if they dont follow it... etc. I introduce a Printing technology through a PFMEA and control plan, an now update july 2012, one line printing , achieved rejection rate 2.4 %.