Ouch! <big snip>...... Financial management information is used to shape the strategy and objectives, but is outside the scope of the QMS
Your point is well taken, thanks. I feel sometimes like the token capitalist on this forum...and again so now.
My
Financial information is the GOAL of the strategies. It is the ultimate objective.
There are only two categories of companies ... for profit and not for profit...and those are actually great and fully accurate titles.
a qms is worth having because it increases NPAT. If it does not increase NPAT, it is not worth having.
I've commented on a thread here regarding ceasing ISO certification. ..totally understandable if the net benefit is less than the cost.
For all of the nitty gritty of compliance and calibration and control and records and all the other schlock. ...if a system yields less benefit than it costs, you pitch it. Why?...because your company exists for one reason alone....NPAT.
ouch...maybe...but this is reality.
A company does not exist to employ employees.
A company does not exist to serve customers.
A company does not exist to serve a market or to advance technology.
A for profit corporation exists "for profit".
How much better quality, culture, and customer service would we all have if everyone understood this simple point. It may shock a few folks....but it sure would help...
Gee...can you tell I'm in top management?