K
Kathleen1
I need some guidance and hope someone can help.-
Does anyone know of an on-line course or presentation (free is always better) for Root Cause analysis and completing Corrective Action & Preventive action plans?
I am looking for process type nonconformances-not product.
Department Managers within my (small <50 employees) organization have typically been promoted within and have not had formal or "good" effective instruction/training to process CAPA's.
I would like to provide them with a simple easy to understand process.
I have used the 5 WHY? for analysis, but they still want to attribute training and disciplinary action as the answer for everything.
Any advice you provide will be appreciated.
Does anyone know of an on-line course or presentation (free is always better) for Root Cause analysis and completing Corrective Action & Preventive action plans?
I am looking for process type nonconformances-not product.
Department Managers within my (small <50 employees) organization have typically been promoted within and have not had formal or "good" effective instruction/training to process CAPA's.
I would like to provide them with a simple easy to understand process.
I have used the 5 WHY? for analysis, but they still want to attribute training and disciplinary action as the answer for everything.
Any advice you provide will be appreciated.