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Dave Johnson
Hello All
We are having an argument here about the meaning of 5.5.1.1, specifically about the sentance "Personnel responsible for quality SHALL have the authority to stop production to solve quality problems".
A few nights ago, we had a problem on one of our assembly lines. This is a fully automated line, with 4 operators on hand to correct problems (machine jam-ups, making sure the component feeders are full, etc.) The operator packing the finished product noticed that one component was being mis-assembled, making the product unusable to the customer. This was a very obvious defect, and she rejected these parts. She notified maintenance and the supervisor, who immdiately began working on the machine.
Total for the night was approximately 1 in 7 parts had this condition. (The parts had to be scrapped)
The next morning, our QA Mgr wondered why the line wasn't stopped, as per 5.5.1.1. Our Plant Mgr said that if we had to stop production evert time something like this happened, we wouldn't be able to build anything.
Does this requirement in TS mean to shut down when problems occur, or mearly that authority is given to shut down? If itr means that we must shut down, were do you draw the line (how many bad parts are permitted)? Should the line be decided and documented?
Thanks in advance
daj
We are having an argument here about the meaning of 5.5.1.1, specifically about the sentance "Personnel responsible for quality SHALL have the authority to stop production to solve quality problems".
A few nights ago, we had a problem on one of our assembly lines. This is a fully automated line, with 4 operators on hand to correct problems (machine jam-ups, making sure the component feeders are full, etc.) The operator packing the finished product noticed that one component was being mis-assembled, making the product unusable to the customer. This was a very obvious defect, and she rejected these parts. She notified maintenance and the supervisor, who immdiately began working on the machine.
Total for the night was approximately 1 in 7 parts had this condition. (The parts had to be scrapped)
The next morning, our QA Mgr wondered why the line wasn't stopped, as per 5.5.1.1. Our Plant Mgr said that if we had to stop production evert time something like this happened, we wouldn't be able to build anything.
Does this requirement in TS mean to shut down when problems occur, or mearly that authority is given to shut down? If itr means that we must shut down, were do you draw the line (how many bad parts are permitted)? Should the line be decided and documented?
Thanks in advance
daj