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dbaca0903
We just went through our AS9100C transition/reassessment. Everything went ok for the most part. We had 4 minors and 0 majors, and when we close out the NCRs, we'll get our certificate.
Now the issue. One of our NCRs was not having our calibration lab on our approved supplier list. This was totally my fault, I forgot to add them to the list when I was updating the it. They where on previous lists, but the auditor gave the response "Are they on the CURRENT list? NO... thats a finding". So we got dinged for that. Whats the appropriate response?? whats an acceptable "root cause"? I don't want to put "operator error", but it was an oversight.
Has anyone else gone through something similar? How did you handle it?
Now the issue. One of our NCRs was not having our calibration lab on our approved supplier list. This was totally my fault, I forgot to add them to the list when I was updating the it. They where on previous lists, but the auditor gave the response "Are they on the CURRENT list? NO... thats a finding". So we got dinged for that. Whats the appropriate response?? whats an acceptable "root cause"? I don't want to put "operator error", but it was an oversight.
Has anyone else gone through something similar? How did you handle it?