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Greg P
I would like to pose a question to anyone who may know the answer. Under clause 1.2 of ISO 9001 "Exclusions" The intent is to allow exclusion of design control requirements. My business is with repair/refurbishment. My question is: Where is the line drawn between what is design and what is rework/modifications to allow a device to function. I am in the process of writing our quality manual, and eventually when we get to a point that we want to apply for ISO certification I wouldn't want to get dinged by this clause. Any thoughts?
Greg P.
Greg P.