M
Mike Smith
Root Cause Analysis
I have a question for all the experts.
TS16949 8.5.2.1 Problem Solving "The organization shall have a defined process for problem solving leading to root cause identification and elimination".
Does this require root cause analysis for all CARS. The reason I ask is that we have a defined procedure for corrective action. It states that the Quality Manager (Me) decides when root cause analysis is required.
Our registrar is telling us that root cause analysis is required on all CARS. I assume he is right after reading the clause above,
Does everyone agree?
I have a question for all the experts.
TS16949 8.5.2.1 Problem Solving "The organization shall have a defined process for problem solving leading to root cause identification and elimination".
Does this require root cause analysis for all CARS. The reason I ask is that we have a defined procedure for corrective action. It states that the Quality Manager (Me) decides when root cause analysis is required.
Our registrar is telling us that root cause analysis is required on all CARS. I assume he is right after reading the clause above,
Does everyone agree?