I know I don't post a whole lot, because I do feel like that you guys are major players in the quality world, and I am still on the bottom of knowledge pole. I do get a lot of info of this Forum, that benefit me as I try to perform my job duties as a Quality Manager/Technician...I am still not quit sure what I am.
The last 3 days were spent on TS Recert. Oh yes, I am exhausted and come to think of it I think I should have taken today off. But no cigar.
It was a very good audit. I really took a lot away from it. Very detailed and in-depth. So kudos to the Auditor from our Registrar, she did a very good job.
We received 7 minor non-conformance. If anyone cares to know of them, read on..
NC #1: 4.24 Quotation . The organization does not always ensure adherence to record detention.
Evidence: APQP Coordinator pulled a random PPAP for a Customer and the team feasibility study was not in it. Would he have pulled a different one, it would have been there. He believes his Boss took part of it and never returned it. He was not a happy camper.
NC #2: 5.2 Top management: The Organization does not always ensure evidence of Customer Satisfaction.
Evidence: We had a drop with one of our Customer on the Performance report. , due to increased PPM. PPM came as a result of a bad decision on Top Mgmt.
NC #3: 5.6.1 The Organization does not always ensure evidence of Management review.
Evidence: We did not have a management review in June or July. And I was not going to coble up something to full fill that requirement. That's against what I stand for.
NC#4: 7.1.1 Design of Mfg. Process: The organization does not always ensure Customer Requirements are considered in planning of product realization.
Evidence: Above mentioned PPAP did not comply with Gage R&R. Specific Customer wanted Gage R&R done with 3 Operators. APQP coordinator did Gage R&R with only 2 Operators.
NC #5: 7.5.3 Manufacturing: The organization does not always ensure Evidence of Product traceability.
Evidence: Went out on the Shop floor, went to a Production station, and first thing that was not recorded on the Shop Order was the Material serial number. Who forgot to put in on it? The Plant Manager
. Talk about me seeing red of all things at that point. If I had had the opportunity to strangle him, I would have.
NC #6: 22.214.171.124 The Organization does not always ensure evidence of internal auditor objectivity and impartiality.
Evidence: 1 internal auditor ( me) doing all of the Internal Audits. How did I audit Internal audits? I put one question on audit sheet and failed myself. The Auditor did get a chuckle out of that one. Can't audit my own work now, can I.
NC #7: 126.96.36.199 The Organization does not always ensure evidence of layout inspection as required.
Evidence: APQP Coordinator is behind on annual layouts. Auditor picked a few Parts and bingo we have one that is past due.
So that would be all of it. Now I have to fix it, and answer the CA's, and hopefully they get accepted and I get the new stamp on that Cert, to keep the Top Mgmt. happy.