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Visualization of KPI data - Your ideas please


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Some Related Topic Tags (Not all threads are Tagged)
key performance indicators (kpi), kpi data
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  Post Number #1  
Old 30th May 2006, 09:23 AM
Crombes

 
 
Total Posts: 29
Please Help! Visualization of KPI data - Your ideas please

Hello,

My boss has asked me to improve our information corner with some visualisation (graphs,...,?) in general of the data shared with the operators there are already some graphs in the corner ( cost of non quality ,PPM level at major customers ,.... ) the usual I think .

Problem is that the operators don't really seem to be interested in this has anyone good ideas -- examples of there visualisation of data (KPI) and would like to share ?

thanks

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  Post Number #2  
Old 30th May 2006, 10:56 PM
Helmut Jilling

 
 
Total Posts: 4,365
Re: Visualization of KPI data - Your ideas please

Quote:
In Reply to Parent Post by Crombes

Hello,

My boss has asked me to improve our information corner with some visualisation (graphs,...,?) in general of the data shared with the operators there are already some graphs in the corner ( cost of non quality ,PPM level at major customers ,.... ) the usual I think .

Problem is that the operators don't really seem to be interested in this has anyone good ideas -- examples of there visualisation of data (KPI) and would like to share ?

thanks

Occasionally tour the floor, and give a 5 EU note to any person who can tell yuo what the charts say. By the time you do this a few times, people will start looking at the charts.
Thanks to Helmut Jilling for your informative Post and/or Attachment!
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  Post Number #3  
Old 31st May 2006, 02:03 AM
Claes Gefvenberg's Avatar
Claes Gefvenberg

 
 
Total Posts: 4,933
Question Re: Visualization of KPI data - Your ideas please

Quote:
In Reply to Parent Post by Crombes

there are already some graphs in the corner ( cost of non quality ,PPM level at major customers ,.... ) the usual I think .
Could you show us what they look like (Not the figures, just the layout)? That way we should be able to come up with suggstions fitting to your needs.

/Claes
  Post Number #4  
Old 31st May 2006, 06:40 AM
Statistical Steven's Avatar
Statistical Steven

 
 
Total Posts: 1,077
Re: Visualization of KPI data - Your ideas please

So the boss things that spicing up the charts will get the operators more interested in the charts? Hmmm...what would Deming say?
  Post Number #5  
Old 31st May 2006, 07:43 AM
Red4165's Avatar
Red4165

 
 
Total Posts: 90
Re: Visualization of KPI data - Your ideas please

Hi
This may not be what you are looking for but I will offer some suggestions anyway:

Why not go back to basics:

Customer Complaint examples for each month ie. flat, flavour, broken, not working, contaminate etc

Display future changes in products or memos on "Quality Quests" etc

GMP audit results - both positive and negatives

Internal Audit results or memo's relating to areas due to be audited or general feedback relating to audits

Team KPI's - Graphs - if the KPI's are linked back to an incentive scheme put some dollar signs on the target line.

A new memo each month relating to compliance requirements in QA to assist with their understanding of QA

Feedback from the production staff.
Start logging and displaying all feedback on how things can be improved- action items resulting from these ideas as well as the status!!
Good luck!!!

JJ
Thank You to Red4165 for your informative Post and/or Attachment!
  Post Number #6  
Old 31st May 2006, 10:05 AM
Steve Prevette's Avatar
Steve Prevette

 
 
Total Posts: 2,513
Re: Visualization of KPI data - Your ideas please

Here at Fluor Hanford, we do use a SPC driven dashboard for our safety and quality KPI's. I just had an article published in the May 2006 American Society for Safety Engineers magazine "Professional Safety" on the concept. I have attached an example of the layout.
Attached Files: 1. Scan for viruses before using, 2. Please report any 'bad' files by Reporting this post, 3. Use at your Own Risk.
File Type: xls Example Dashboard.xls (168.5 KB, 1564 views)
Thanks to Steve Prevette for your informative Post and/or Attachment!
  Post Number #7  
Old 31st May 2006, 10:34 AM
Crombes

 
 
Total Posts: 29
please find some pics of the infocorner

these cover following items :
PPM level for the 4 biggest customers + # complaints
PPM level for the Key suppliers +# complaints
worst supplier rating
cost non quality
overview scrap costs + sort & rework costs

...
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Thanks to Crombes for your informative Post and/or Attachment!
  Post Number #8  
Old 31st May 2006, 10:37 AM
Helmut Jilling

 
 
Total Posts: 4,365
Quote:
In Reply to Parent Post by Steve Prevette

Here at Fluor Hanford, we do use a SPC driven dashboard for our safety and quality KPI's. I just had an article published in the May 2006 American Society for Safety Engineers magazine "Professional Safety" on the concept. I have attached an example of the layout.

Thanks, Steve. Nicely done. Nice little package.
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