Miner,
The question is to prove the distribution is memoryless.
BevD ,
Yes. you are right. Memoryless = independence. how would you prove a service times follows poissonian or exponential? are they any softwares that help?
you have the cart before the horse.
first you must determine if the results are "memoryless" or independent.
Then you can determine which distribution has the best fit for your data.
(I say this becuase you are saying that you want to prove if the 'distribution' is memoryless. teh correct way of saying this is: if the process is memoryless. Distribution
shapes themselves are independent of the independence of the data...
You have time based data. A Poisson distribution may fit in terms of the mathematical shape, average, standard deviation but that won't mean that the data are independent.
The best checks for independence:
FIRST plot you data in time sequence. The time sequence should be based on the START of the event and not it's completion. This goes on the X axis. The Y axis is the duration of the event. This is the most intuitive check for most people. you should see no obvious trends or cycles.
A really simple second check (statistically more rigorous, but not always obvious to managers) is to plot the duration of each event vs the duration of the event immediately preceding it.
X axis = event 1, Y axis = event 2
X axis = event 2, Y axis = event 3.
You can also post your data or results for us to look at.
There are a lot of software applications for distribution fitting that are available for a little money or a lot. A simple google search will help you find what fits your needs and budget. Other here can help you with their experiences using a particular software once you have narrowed down your selection.