R
RLKESTER
Situation: Developing new, complex product with very high value. Specifications are immature and test methods are industry standard. No workmanship standards yet established. Supplier questions abound!
Question: Can anyone provide SOP/forms for how to best manage the situation to guide a customer and supplier through the process of how to manage the "back-and-forth" process needed to work through " is this bad or ok?" efforts that are needed to more fully develop the specifications while preserving the product traceability and potential for "Acceptance"
Similar but different are the typical Supplier Deviation Request procedures.
Question: Can anyone provide SOP/forms for how to best manage the situation to guide a customer and supplier through the process of how to manage the "back-and-forth" process needed to work through " is this bad or ok?" efforts that are needed to more fully develop the specifications while preserving the product traceability and potential for "Acceptance"
Similar but different are the typical Supplier Deviation Request procedures.