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TS 16949 Clause 7.4.3.2 - Supplier Monitoring - How to comply

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7.4.3.2, supplier performance, ts 16949 - automotive quality system standard, supplier control and monitoring, suppliers (general topics)
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  Post Number #1  
Old 15th January 2004, 04:45 PM
Sandra Shepard

 
 
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Please Help! 7.4.3.2 Supplier Monitoring

Could someone explain the meaning of this bullet point in ISO/TS 16949:2002, element 7.4.3.2 (Supplier Monitoring)?

Supplier performance shall be monitored through the following indicators:

* "special status customer notifications related to quality or delivery".

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  Post Number #2  
Old 15th January 2004, 04:53 PM
Tom W's Avatar
Tom W

 
 
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I think this might relate to any special notifications that are sent to the customer due to issues that may affect quality or delievery??? JMInterpretation.
  Post Number #3  
Old 15th January 2004, 05:08 PM
Sam

 
 
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Quote:
In Reply to Parent Post by Sandra Shepard

Could someone explain the meaning of this bullet point in ISO/TS 16949:2002, element 7.4.3.2 (Supplier Monitoring)?

Supplier performance shall be monitored through the following indicators:

* "special status customer notifications related to quality or delivery".
Good question. Its not even addressed on the "quality system assessment checklist" for TS2.
Nor is there any help from the IATF guidance:
"The trend of performance through the utilization of these indicators represents a confirmation of the supplier quality system capability. This also can represent a baseline for continual improvement. These indicators should be validated.
Consideration should be given to both internal and external customers.
Manufacturing process performance also refers to utilization of lean manufactyring tools e.g.: . . . . "

Our CB has stated that "special status" refers to customer notificatio of; Q1 revocation, DCX "Needs improvement" or the GM containment policy.
  Post Number #4  
Old 16th January 2004, 08:35 AM
Teri - 2011

 
 
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Re: 7.4.3.2 Supplier Monitoring

I agree with Sam.

If you get notification from your customer, and it is due to a supplier, are you passing that info down to them?? Even though you are responsible for your suppliers, how do they know if they have produced bad product, unless the flow of info is there? Just MHO.
  Post Number #5  
Old 9th June 2010, 03:00 AM
bjeran

 
 
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Re: TS 16949 Clause 7.4.3.2 - Supplier Monitoring - How to comply

agreed with Sam and Teri...
Any notification by customer which relates to sub-suppliers, the information have to communicated and monitor their improvement plan..
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