Slide 51 of 262

This is not ISO related directly, but I include it to show some of the complexity when you look at what and how different companies define different characteristics.

QS-9000 (now IATF 16949) Appendix C (page 87) Standard and Special Characteristics Symbols Matrix

APQP Manual
• Section 1.11 (page 10) Preliminary Listing of Special Product and Process Characteristics
• Appendix B (starting on page 81) - Analytical Techniques --> Characteristics Matrix

PPAP Manual
• Appendix F.6 (starting on page 71) - Bulk Materials Example
• Section II.4.6 (Truck) on page 49

Critical Characteristics Matrix

	The. Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram. Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

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