Prior to going through your Discovery Sweeps, it is necessary for you to determine specifically what document classifications exist in your company. In a small company this may not be a big issue. In larger companies it often is in large part because of the way documents evolve in some larger companies. Some companies are already well structured and the structure is understood, but in many it is not. It is more common than say 10 years ago for companies to have some control over documents. But - donít leave to chance. Make sure your structure is well defined, particularly if you are in a bigger company where corporate procedures will effect your procedures through Flow Downs.
Please donít scrimp here. It is important that all of your documentation be clear and consistent. Links between documents must be valid and appropriate.
We know we have to comply with the corporate Quality Systems manual. We also know the corporate manual is insufficient and in many places is totally incorrect. We must determine a corporate contact to communicate inconsistencies to. We must map the inconsistencies. We must then map our internal documentation in the same way. All references must follow in numbering, subject and expected content.
We must define a Tier 2 structure and format. I recommend basic flow charts with a face sheet to define the basic systems. We must do this quickly!
We must verify consistency within and between each of our existing documents.