The majority of failures in both QS and ISO 9000 registration efforts has been, and continues to be, 4.2 Documentation Requirements (QS element 4.5).

• This issue is almost always evident from my first visit and I believe we all know this is typically a deep problem.

• Discontinuity is often discovered in the documentation. Even Quality Manuals are shown to have invalid links.

• Auditors will focus on the continuity and flow of documentation. Inconsistencies can keep the facility from passing the registration audit.

	The. Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram. Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

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