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Slide 5
Quality
Management System Implementation
About This Document - Contents
•This document is a
‘digest’ from many implementations I have been involved in, information from news group snippets and forums
discussions. I have tried to make it as
comprehensive as possible given the extreme range of types and sizes of companies and their scopes of implementation. I
have also tried to address both simple and
complex issues to address the needs of the novice as well as those whose occupation is in the quality
field.
•If
you are the owner or manager of a small company, you may have heard about ISO 9000. Maybe not. Either way, if you have 10 people or
less you probably don’t have anyone with a
quality assurance background. On the other hand, if there are 20,000 employees in your company you probably
have a quality background which is why
you’re here.
•For small companies where there is no one with a quality background implementation can appear to be overwhelming. It’s not
that ISO is so difficult. It’s that if you
don’t have a good understanding of some of the quality related concepts, such as nonconformance and corrective action
systems, it becomes much like taking up a new
occupation (after how many years?) or learning a new language.