Elsmar.com
© 2004 The Elsmar Cove
Rev:  Pre-C
Rendered: Friday, February 13, 2004
Elsmar.com  --  The Cove!
Slide  9
Quality Management System Implementation
Quality Systems
No Quality System
World Class Quality System
Meets Product Specifications
Mil-Q-9858
ISO 9001
ISO 9001
ISO 9004
Deming Prize
Beyond Deming
Malcolm Baldrige National Quality Award
USA
"How Much Is It and Do You Have Any In Stock Right Now?"
•Price
•Availability
•Safety
•Quality
Europe
"How Long Will It Last and Is It Safe?"
•Quality
•Safety
•Inter-operability
•Price
Consumer (Customer) Buying Determined By:
The original thrust was to provide for compliance to new EC safety directives for Regulated Products.  The goal is to allow for meeting product regulations in all EC countries by providing a route to gaining approval for use of the CE (Communaute Europeene) mark.  The CE mark is becoming the passport for selling regulated products in Europe.
A. Unregulated Products Examples
•Paper
•Furniture
B. Regulated Products Examples
•Machinery
•Toys
•Personal Protection Equipment
•Medical Devices
•Telecommunications Equipment