•1.To
Provide Consistent Processes (Documented Systems Provide For Consistency)
°With Defined
RESPONSIBILITIES
•2.Customer
Satisfaction
•3.Continuous
Improvement
•
•Periodic Audits Ensure Systems Are Working
ISO 9000 is a European
Origin STANDARD
ISO = Greek isos (equal)
ISO does NOT stand for
International Organization for Standardization
ISO 9001 is a Standard.
It is intended to provide
for ‘common’ quality systems across borders. It is derived from many quality
related documents dating back to the 1950’s from many countries, including
documents from the United States.
The goal of common quality
systems is consistent, controlled processes. It does this by requiring
certain documentation telling how things are done and who is responsible for
what.