PowerPoint Presentation - QMS Implementation

Elsmar.com

Rev: Pre-C

Rendered: Friday, February 13, 2004

Elsmar.com -- The Cove!

Slide 18

Quality Management System Implementation

ISO 9001 and Quality

•ISO 9001 Has Nothing To Do With the Quality of a Product or Service

Cement Life Preserver
The Classic Example

•The year 2000 version of ISO 9001 carries a revised title, which no longer includes the term Quality Assurance. This reflects the fact that the quality management system requirements specified in this edition of ISO 9001 address quality assurance of product as well as customer satisfaction.

•See http://16949.com/ubb/Forum5/HTML/000063.html

•Conformance to Specifications

•Consistency of Processes


	The ‘classic’ Cement Life Preserver goes back to the ‘early’ ISO days. The question was (is?): Can a company be registered and make a cement life preserver?

	The answer is, YES - if that’s what they have designed and the product meets the design.

	The word quality is much overused. The definition of quality is debated every day. The evolution is evident in the document name changes.

	See http://www.qs9000.com/ubb/Forum5/HTML/000063.html for a discussion of the definition, and to get a sense of the evolution of the definition of, Quality.