Elsmar.com
© 2004 The Elsmar Cove
Rev:  Pre-C
Rendered: Friday, February 13, 2004
Elsmar.com  --  The Cove!
Slide  40
Quality Management System Implementation
Systems / Processes
Inputs
Outputs
Outcomes
Product
or
Service
End-user
Supplier
Machines
Methods
Material
People
Environment
Measures In The Extended System
Convert to Measurables When None Exist
No matter what extended systems exist in your company, it is important that it is understood that feedback has to be evaluated. To do that, in 99% of the cases, some type of measurables have to be evolved. For example,  in your quality policy you are required to state quality objectives. In addition, they qualify their requirement by requiring that objectives must be measurable. The logic is simple. If they are not measurable you cannot know if you are meeting your goals.