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Slide  57
Quality Management System Implementation
The ISO Standards
•ISO 9000:2000 Quality management systems – Fundamentals and vocabulary
°Establishes a starting point for understanding the standards and defines the fundamental terms and definitions used in the ISO 9000 family which you need to avoid misunderstandings in their use.
•ISO 9001:2000 Quality management systems – Requirements
°This is the requirement standard you use to assess your ability to meet customer and applicable regulatory requirements and thereby address customer satisfaction.
•ISO 9004:2000 Quality management systems – Guidelines for performance improvements
°This guideline standard provides guidance for continual improvement of your quality management system to benefit all parties through sustained customer satisfaction.
•ISO 19011 Guidelines on Quality and/or Environmental Management Systems Auditing (currently under development)
°Provides you with guidelines for verifying the system's ability to achieve defined quality objectives. You can use this standard internally or for auditing your suppliers.
•ISO 10005:1995 Quality management – Guidelines for quality plans
°Provides guidelines to assist in the preparation, review, acceptance and revision of quality plans.
•ISO 10006:1997 Quality management – Guidelines to quality in project management
°Guidelines to help you ensure the quality of both the project processes and the project products.
•ISO 10007:1995 Quality management – Guidelines for configuration management
°Guidelines to ensure that a complex product continues to function when components are changed individually.
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ISO/DIS 10012, Quality assurance requirements for measuring equipment – Part 1: Metrological confirmation system for measuring equipment
Give you guidelines on the main features of a calibration system to ensure that measurements are made with the intended accuracy.
ISO 10012-2:1997, Quality assurance for measuring equipment – Part 2: Guidelines for control of measurement of processes
Provides supplementary guidance on the application of statistical process control when this is appropriate for achieving the objectives of Part 1.
ISO 10013:1995, Guidelines for developing quality manuals
Provides guidelines for the development, and maintenance of quality manuals, tailored to your specific needs.
ISO/TR 10014:1998, Guidelines for managing the economics of quality
Provides guidance on how to achieve economic benefits from the application of quality management.
ISO 10015:1999, Quality management – Guidelines for training
Provides guidance on the development, implementation, maintenance and improvement of strategies and systems for training that affects the quality of products.
ISO/TS 16949:1999, Quality systems – Automotive suppliers – Particular requirements for the application of ISO 9001:1994
Sector specific guidance to the application of ISO 9001 in the automotive industry.