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Rev:  Pre-C
Rendered: Friday, February 13, 2004
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Slide  71
Quality Management System Implementation
ISO 9000 Distilled - 6.2.1
•6.2.1 General
°Use ‘competent’ personnel and Ensure:
•Your personnel have appropriate experience.
•Your personnel have appropriate education.
•Your personnel have appropriate training.
•Your personnel have appropriate skills.
•
•6.2.2 Competence, Awareness and Training
°Define acceptable levels of competence.
°Identify training and awareness needs.
°Deliver training and awareness programs.
°Evaluate effectiveness of training and awareness.
°Maintain a record of competence.
This is meant to give you a basic idea of the intention / requirements. A detailed discussion is presented in Clause_Interp_and_Upgrading.doc.