Elsmar.com
© 2004 The Elsmar Cove
Rev:  Pre-C
Rendered: Friday, February 13, 2004
Elsmar.com  --  The Cove!
Slide  77
Quality Management System Implementation
ISO 9000 Distilled - 7.2
•7.2  Customer Related Processes
°Control customer processes.
•
•7.2.1 Identify customers' product requirements
°Identify Requirements that:
•Customers want you to meet
•Are dictated by the product's use
•Are imposed by external agencies
•Your organization wishes to meet
• 
•7.2.2 Review customers' product requirements
°Review requirements before you accept orders from customers.
°Maintain a record of your product requirement reviews.
°Control changes in product requirements.
This is meant to give you a basic idea of the intention / requirements. A detailed discussion is presented in Clause_Interp_and_Upgrading.doc.