•8.2.3 Monitoring and
Measurement of Processes
°Monitor and measure quality processes.
•Use suitable methods to monitor and measure
your processes.
•Take action when your processes fail to
achieve planned results.
•
•8.2.4
Monitoring and Measurement of Product
°Monitor and measure product characteristics.
•Verify that product characteristics are being
met.
•Keep a record of product monitoring and
measuring activities.
•