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The first thing I want a
client to do is to ‘Sweep’ their facility. Every room. Every office.
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If you don’t know what
you have, you can’t address everything.
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One of the things that never
ceases to amaze me is how many things companies find. In one manufacturing
area in 1998 we found a specification from 1984. No one knew what it was
there for. Probably a project from long ago. In some companies I have seen memos
that were 5 years old on bulletin boards. You might find, in one building,
that some bulletin boards are always up to date while others are years out of
date. A sampling will not catch this type of problem.
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The most common type of
problem identified during sweeps is that of ‘work instructions’ at work
stations, in cubicles on walls and similar spaces. Post-it notes are famous
‘work instructions’.
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Be on the lookout for use of
white-out and ensure its use, if any, re3flects company policy.
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