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Slide 178
Quality
Management System Implementation
What is Documentation?
•Documentation is much
talked about. There are different types. At
Motorola, for example, there are corporate 12M’s. Sectors each have SOPs and maintains a Quality Systems Manual. Each facility has their own specific documentation (which
must correlate with Sector and corporate
documentation. There is also process
documentation in the manufacturing areas.
•Everyone uses
documentation outside of work. If you buy something
(like a clock), there are instructions in the box. That is documentation.
•Think of documentation as instructions. Documentation explains how to do things.
•The auditor’s job is to
make sure everyone is ‘Following
Instructions’.