Elsmar.com
© 2004 The Elsmar Cove
Rev:  Pre-C
Rendered: Friday, February 13, 2004
Elsmar.com  --  The Cove!
Slide  184
Quality Management System Implementation
Basic Rules
•Your Job & Documentation
°SAY What You Do
•Documentation
°DO What You Say You Do
•Actions
•If It’s Not WRITTEN Down, It DIDN’T Happen
Say what you do - this is the documentation (Tiers 2 & 3) which describes how jobs are performed.

Moves - Train:  This means for every person doing a job, ensure training so that they can perform the function.

Doesn’t - Calibrate:  If it takes a measurement or provides a certain measurement (e.g.: torque tools), it MUST be calibrated.

If people do not complete forms and tags as necessary, there is no evidence that the event happened.