•5. Look for areas for improvement
•Is the process standardized, or are the people doing the work in different ways?
•Are steps repeated or out of sequence?
•Are there steps that do not ad value to the
output?
•Are there steps where errors occur frequently?
•Are there rework loops?
•6. Identify the sequence and the
steps taken to carry out the process.
•7.
Construct the process flow chart either
from left to right or from top to bottom, using
the standard symbols and connecting the steps with arrows.
•8. Analyze
the results.
•Where are the rework loops?
•Are there process steps that don’t add value to the output?
•Where are the
differences between the current and the desired situation?