Elsmar.com
© 2004 The Elsmar Cove
Rev:  Pre-C
Rendered: Friday, February 13, 2004
Elsmar.com  --  The Cove!
Slide  251
Quality Management System Implementation
Types of Audits
•Internal Audit
°An audit of internal systems and/or procedures. An internal audit is most often performed by people how directly work for the company. Many companies hire outside firms (see third party below) to perform the audits.
•External Audit
°Second Party - Customer Audits
•Customer audits are those where a customer (or a customer representative) performs the audit. A customer audit is not ‘objective’ because the customer is intimately involved with your company (the supplier to the customer). This involvement can BIAS the audit.
°‘Third Party’ Audits
•Third party audits are like those you think of when you think of bank audits. Banks (and other financial institutions) must hire a company or person to audit their books and procedures. The company or person hired to do the audit cannot have an ‘interest’ in the business it is auditing. This is known as an ‘Independent Audit’. Your registrar audit is a third party audit.