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Customer Complaints

Dealing with Customer complaints/concerns.

FAQs
Marc
  • Sticky
Customer Complaints Discussions in All Elsmar Forums
Replies
0
Views
776
Marc
C
  • Sticky
ISO 10002:2004 - Customer Satisfaction - Customer Complaint Procedure
2
Replies
18
Views
33,181
bluepagen
S
  • Sticky
ISO 10002:2004 (Guidelines for Handling Customer Complaints) Implementation Roadmap
2 3 4 5
Replies
46
Views
29,832
Sanipse
Discussions
N
Discovery of "hidden" FDA database of malfunctions
Replies
6
Views
192
Ronen E
S
What is the process of capturing "oral" customer complaints?
Replies
9
Views
725
Risky
S
How to collect complaint data from customers
2 3
Replies
24
Views
826
Mikey324
A
Have sites like Ebay and Amazon killed customer satisfaction/feedback?
Replies
7
Views
364
dwperron
L
Handling Sort/Return Requests
Replies
8
Views
530
leftoverture
T
Decontamination responsibility on customer complaint investigation
Replies
4
Views
434
ScottK
J
Recall Effectiveness - Accessory to Medical Devices shipped through Distributors
Replies
3
Views
349
ScottK
N
Survey to Customers Regarding Our Complaint Response Time
Replies
7
Views
6,046
Sidney Vianna
Q
Does ISO 9001 require CARs for all customer complaints?
Replies
2
Views
1,731
Marc
S
Pandora's box - OPENS
Replies
7
Views
1,047
Scanton
D
Ideas for Poka Yoke or Improvement - Aluminum FOD in Assembly
Replies
3
Views
6,143
qcman
J
ISO 13485 Complaints (what is a complaint)
Replies
5
Views
5,940
EthanLoh
G
App for logging complaints.
Replies
2
Views
1,385
Gialandon
P
Customer Complaint Definition - Food Distributor
Replies
5
Views
5,470
Ninja
Fender1
Customer specified Item Defect Corrective Action Responsibility
2
Replies
18
Views
4,147
howste
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