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Customer Complaints

Dealing with Customer complaints/concerns.
FAQs
Marc
  • Sticky
Customer Complaints Discussions in All Elsmar Forums
Replies
0
Views
1,304
Marc
C
ISO 10002:2004 - Customer Satisfaction - Customer Complaint Procedure
2
Replies
18
Views
33,735
bluepagen
S
  • Sticky
ISO 10002:2004 (Guidelines for Handling Customer Complaints) Implementation Roadmap
2 3 4 5
Replies
46
Views
30,891
Sanipse
Discussions
G
Problem Resolution Report Monitoring - Customer complaint or PRR as general motors use
2
Replies
12
Views
251
Bev D
Juby Tan
Action on Customer Replacement (Nonconforming Product - ISO 9001)
Replies
2
Views
152
Tagin
R
Does an RMA = a Customer Complaint
Replies
4
Views
204
Ronen E
tnorton
Lessons learned from implementing Customer Complaints
Replies
1
Views
709
Blue_sky
Q
Documenting Customer Complaints (Records)
Replies
6
Views
608
Randy
N
Discovery of "hidden" FDA database of malfunctions
Replies
6
Views
596
Ronen E
S
What is the process of capturing "oral" customer complaints?
Replies
9
Views
1,132
Risky
S
How to collect complaint data from customers
2 3
Replies
24
Views
1,456
Mikey324
A
Have sites like Ebay and Amazon killed customer satisfaction/feedback?
Replies
7
Views
534
dwperron
L
Handling Sort/Return Requests
Replies
8
Views
755
leftoverture
T
Decontamination responsibility on customer complaint investigation
Replies
4
Views
592
ScottK
J
Recall Effectiveness - Accessory to Medical Devices shipped through Distributors
Replies
3
Views
479
ScottK
N
Survey to Customers Regarding Our Complaint Response Time
Replies
7
Views
6,208
Sidney Vianna
Q
Does ISO 9001 require CARs for all customer complaints?
Replies
2
Views
2,123
Marc
S
Pandora's box - OPENS
Replies
7
Views
1,181
Scanton
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