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Customer Complaints

Dealing with Customer complaints/concerns.
FAQs
Marc
  • Sticky
Customer Complaints Discussions in All Elsmar Forums
Replies
0
Views
1,137
Marc
C
  • Sticky
ISO 10002:2004 - Customer Satisfaction - Customer Complaint Procedure
2
Replies
18
Views
33,568
bluepagen
S
  • Sticky
ISO 10002:2004 (Guidelines for Handling Customer Complaints) Implementation Roadmap
2 3 4 5
Replies
46
Views
30,661
Sanipse
Discussions
tnorton
Lessons learned from implementing Customer Complaints
Replies
1
Views
88
Blue_sky
Q
Documenting Customer Complaints (Records)
Replies
6
Views
520
Randy
N
Discovery of "hidden" FDA database of malfunctions
Replies
6
Views
524
Ronen E
S
What is the process of capturing "oral" customer complaints?
Replies
9
Views
1,108
Risky
S
How to collect complaint data from customers
2 3
Replies
24
Views
1,385
Mikey324
A
Have sites like Ebay and Amazon killed customer satisfaction/feedback?
Replies
7
Views
503
dwperron
L
Handling Sort/Return Requests
Replies
8
Views
730
leftoverture
T
Decontamination responsibility on customer complaint investigation
Replies
4
Views
568
ScottK
J
Recall Effectiveness - Accessory to Medical Devices shipped through Distributors
Replies
3
Views
468
ScottK
N
Survey to Customers Regarding Our Complaint Response Time
Replies
7
Views
6,186
Sidney Vianna
Q
Does ISO 9001 require CARs for all customer complaints?
Replies
2
Views
2,037
Marc
S
Pandora's box - OPENS
Replies
7
Views
1,166
Scanton
D
Ideas for Poka Yoke or Improvement - Aluminum FOD in Assembly
Replies
3
Views
6,317
qcman
J
ISO 13485 Complaints (what is a complaint)
Replies
5
Views
6,251
EthanLoh
G
App for logging complaints.
Replies
2
Views
1,487
Gialandon
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