Customer Complaints

Dealing with Customer complaints/concerns.
FAQs
Marc
  • Sticky
Customer Complaints Discussions in All Elsmar Forums
Replies
0
Views
927
Marc
C
  • Sticky
ISO 10002:2004 - Customer Satisfaction - Customer Complaint Procedure
2
Replies
18
Views
33,398
bluepagen
S
  • Sticky
ISO 10002:2004 (Guidelines for Handling Customer Complaints) Implementation Roadmap
2 3 4 5
Replies
46
Views
30,326
Sanipse
Discussions
Q
Documenting Customer Complaints (Records)
Replies
6
Views
308
Randy
N
Discovery of "hidden" FDA database of malfunctions
Replies
6
Views
357
Ronen E
S
What is the process of capturing "oral" customer complaints?
Replies
9
Views
971
Risky
S
How to collect complaint data from customers
2 3
Replies
24
Views
1,206
Mikey324
A
Have sites like Ebay and Amazon killed customer satisfaction/feedback?
Replies
7
Views
452
dwperron
L
Handling Sort/Return Requests
Replies
8
Views
676
leftoverture
T
Decontamination responsibility on customer complaint investigation
Replies
4
Views
532
ScottK
J
Recall Effectiveness - Accessory to Medical Devices shipped through Distributors
Replies
3
Views
433
ScottK
N
Survey to Customers Regarding Our Complaint Response Time
Replies
7
Views
6,140
Sidney Vianna
Q
Does ISO 9001 require CARs for all customer complaints?
Replies
2
Views
1,928
Marc
S
Pandora's box - OPENS
Replies
7
Views
1,139
Scanton
D
Ideas for Poka Yoke or Improvement - Aluminum FOD in Assembly
Replies
3
Views
6,238
qcman
J
ISO 13485 Complaints (what is a complaint)
Replies
5
Views
6,141
EthanLoh
G
App for logging complaints.
Replies
2
Views
1,455
Gialandon
P
Customer Complaint Definition - Food Distributor
Replies
5
Views
5,534
Ninja
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NIST's Engineering Statistics Handbook

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SAE - Society of Automotive Engineers

Quality Digest

IEST - Institute of Environmental Sciences and Technology
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