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Customer Complaints

Dealing with Customer complaints/concerns.
FAQs
Marc
  • Sticky
Customer Complaints Discussions in All Elsmar Forums
Replies
0
Views
1,745
Marc
C
ISO 10002:2004 - Customer Satisfaction - Customer Complaint Procedure
2
Replies
18
Views
34,266
bluepagen
S
  • Sticky
ISO 10002:2004 (Guidelines for Handling Customer Complaints) Implementation Roadmap
2 3 4 5
Replies
46
Views
31,642
Sanipse
Discussions
0
PPM calculation of customer complaints for PMS
2
Replies
10
Views
478
01mercy
S
Best software for customer support/complaints?
Replies
0
Views
290
SSchoepel
D
Class II medical device - When should a complaint be closed?
Replies
6
Views
325
Watchcat
G
Problem Resolution Report Monitoring - Customer complaint or PRR as general motors use
2
Replies
12
Views
532
Bev D
Juby Tan
Action on Customer Replacement (Nonconforming Product - ISO 9001)
Replies
2
Views
291
Tagin
R
Does an RMA = a Customer Complaint
Replies
4
Views
296
Ronen E
tnorton
Lessons learned from implementing Customer Complaints
Replies
1
Views
1,016
Blue_sky
Q
Documenting Customer Complaints (Records)
Replies
6
Views
858
Randy
N
Discovery of "hidden" FDA database of malfunctions
Replies
6
Views
691
Ronen E
S
What is the process of capturing "oral" customer complaints?
Replies
9
Views
1,216
Risky
S
How to collect complaint data from customers
2 3
Replies
24
Views
1,634
Mikey324
A
Have sites like Ebay and Amazon killed customer satisfaction/feedback?
Replies
7
Views
608
dwperron
L
Handling Sort/Return Requests
Replies
8
Views
797
leftoverture
T
Decontamination responsibility on customer complaint investigation
Replies
4
Views
655
ScottK
J
Recall Effectiveness - Accessory to Medical Devices shipped through Distributors
Replies
3
Views
519
ScottK
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