IT (Information Technology) Service Management

IEC 20000 is the first international standard for IT Service Management. It is based on, and intended to supersede, BS 15000.
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Marc
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New Forum - ISO/IEC 20000 - 7 June 2010
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5,217
Marc
Forum Discussion Threads
C
Review the IT Disaster Recovery Planning Process
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6
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2,216
RyanGrant
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Keylogging - HP had a keylogger in the keyboard driver
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8
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1,626
Mark Meer
B
The impact of IoT in ISO documentation
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1
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4,877
John Broomfield
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Combining (aka "Bridging") ISO 9001:2008 and ISO 20000
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5
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13,231
john.b
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Off-the-shelf SW S.O.P. for non-product QSR regulated and non-regulated applications
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6
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4,720
yodon
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ISO/IEC 20000 Checklist and/or Implementation Road Map
2
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11
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14,956
Sguy84
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What are considered next generation ITSM tools?
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1
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1,852
Stijloor
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ITSM and Orchestration - What does this mean?
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2
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1,763
Isoknows
C
Review on data back-up procedures for Banking sector
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4
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2,826
QAMTY
A
ISO/IEC process of revising the ISO IEC 20000 standards - Your chance to have a say
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1
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2,267
Stijloor
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