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IT (Information Technology) Service Management

IEC 20000 is the first international standard for IT Service Management. It is based on, and intended to supersede, BS 15000.

FAQs
Marc
  • Sticky
New Forum - ISO/IEC 20000 - 7 June 2010
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0
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5,358
Marc
Discussions
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ISO 20000 requirement about the Change Management Policy
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3
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407
John Broomfield
C
Review the IT Disaster Recovery Planning Process
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6
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2,676
RyanGrant
B
Keylogging - HP had a keylogger in the keyboard driver
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8
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1,988
Mark Meer
B
The impact of IoT in ISO documentation
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1
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5,163
John Broomfield
S
Combining (aka "Bridging") ISO 9001:2008 and ISO 20000
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5
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13,466
john.b
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Off-the-shelf SW S.O.P. for non-product QSR regulated and non-regulated applications
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6
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4,930
yodon
Z
ISO/IEC 20000 Checklist and/or Implementation Road Map
2
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11
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15,526
Sguy84
I
What are considered next generation ITSM tools?
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1
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1,998
Stijloor
I
ITSM and Orchestration - What does this mean?
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2
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1,940
Isoknows
C
Review on data back-up procedures for Banking sector
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4
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2,990
QAMTY
A
ISO/IEC process of revising the ISO IEC 20000 standards - Your chance to have a say
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1
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2,440
Stijloor
S
Integrating ISO 20000 and ISO 31000 with ISO 9001
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2
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2,612
santosh12
N
ISO 20000 Implementation Guide and Compliance Checklist wanted
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2
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5,457
infosaas
W
Which ISO certification is ideal for my IT company?
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5
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3,364
ElizaAnderson
K
IT Software Documentation Procedure
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3
Views
3,768
maaquilino
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