IT (Information Technology) Service Management

IEC 20000 is the first international standard for IT Service Management. It is based on, and intended to supersede, BS 15000.
FAQs
Marc
  • Sticky
New Forum - ISO/IEC 20000 - 7 June 2010
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0
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7,526
Marc
Discussions
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Forced ServiceNow validation - No change in our current user and functional requirements
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6
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698
gramps
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Need resources / tutorials about OPS (Operation) for ISO
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8
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1,137
Cari Spears
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UID for DICOM objects
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0
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602
S.Rajesh
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Which ISO certification is ideal for my IT company?
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8
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4,165
John Broomfield
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Review the IT Disaster Recovery Planning Process
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8
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4,046
Tagin
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ISO 20000 requirement about the Change Management Policy
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3
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1,641
John Broomfield
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Keylogging - HP had a keylogger in the keyboard driver
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8
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3,104
Mark Meer
B
The impact of IoT in ISO documentation
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1
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5,961
John Broomfield
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Combining (aka "Bridging") ISO 9001:2008 and ISO 20000
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5
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14,155
john.b
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Off-the-shelf SW S.O.P. for non-product QSR regulated and non-regulated applications
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6
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5,638
yodon
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ISO/IEC 20000 Checklist and/or Implementation Road Map
2
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11
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16,944
Sguy84
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What are considered next generation ITSM tools?
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1
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2,271
Stijloor
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ITSM and Orchestration - What does this mean?
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2
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2,256
Isoknows
C
Review on data back-up procedures for Banking sector
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4
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3,244
QAMTY
A
ISO/IEC process of revising the ISO IEC 20000 standards - Your chance to have a say
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1
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2,718
Stijloor
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