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IT (Information Technology) Service Management

IEC 20000 is the first international standard for IT Service Management. It is based on, and intended to supersede, BS 15000.
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Marc
  • Sticky
New Forum - ISO/IEC 20000 - 7 June 2010
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0
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5,511
Marc
Discussions
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ISO 20000 requirement about the Change Management Policy
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3
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602
John Broomfield
C
Review the IT Disaster Recovery Planning Process
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6
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2,846
RyanGrant
B
Keylogging - HP had a keylogger in the keyboard driver
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8
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2,154
Mark Meer
B
The impact of IoT in ISO documentation
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1
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5,264
John Broomfield
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Combining (aka "Bridging") ISO 9001:2008 and ISO 20000
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5
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13,586
john.b
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Off-the-shelf SW S.O.P. for non-product QSR regulated and non-regulated applications
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6
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5,027
yodon
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ISO/IEC 20000 Checklist and/or Implementation Road Map
2
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11
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15,766
Sguy84
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What are considered next generation ITSM tools?
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1
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2,050
Stijloor
I
ITSM and Orchestration - What does this mean?
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2
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2,018
Isoknows
C
Review on data back-up procedures for Banking sector
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4
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3,054
QAMTY
A
ISO/IEC process of revising the ISO IEC 20000 standards - Your chance to have a say
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1
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2,500
Stijloor
S
Integrating ISO 20000 and ISO 31000 with ISO 9001
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2
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2,709
santosh12
N
ISO 20000 Implementation Guide and Compliance Checklist wanted
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2
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5,581
infosaas
W
Which ISO certification is ideal for my IT company?
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5
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3,428
ElizaAnderson
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IT Software Documentation Procedure
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3
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3,843
maaquilino
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