Crimpshrine13
Involved In Discussions
Not sure if anyone is experiencing the same thing in the recent years - We've been ISO/TS 16949 certified since 2004, and we've been noticing more and more issues with our CB not following up on the schedules or properly managing contracts in the recent years. It may be simply the issue of our CB just not being organized well or having some sort of organizational issues.
Our CB sent us contract last spring - which was our 2nd year in the audit cycle, but this was because the contract required a revision due to the issue we had in the re-certification audit that they needed to add extension audit for our parent company overseas. At that time, the contract did not have extension audit in the 3rd year, so I asked them about it, but I'd been told that if our parent company is not certified to ISO/TS 16949, this extension audit must be done at each re-certification audit and one surveillance audit in one of the two surveillance audits (not required at each surveillance audit).
Recently, I was getting scheduled for the surveillance audit, and I'd been told by the CB that we needed to get another extension audit done again this year although we had one last year (last year was 2nd year in cycle), which is contradiction of what I'd been told last year.
I was being asked who told me that, and I said she sent me the email and forwarded the original email to her, and she said that she would look into it, but never said anything since (at this point, I do not know if it is required this year or not).
Also, in recent years, more and more TS auditors are quitting because of the difficulties maintaining auditor certification, which I believe is the same everywhere, but because of that, our CB is hiring contracted auditors outside of their company, and I find that these auditors have different opinions about some of the things compared to what the auditors that CB employs say.
Are these things happening to anyone here also?
My concern is that if similar things are happening with other CBs, it may not solve these issues by just changing the CB. I had an idea of switching the CB for years because of these issues (which seem to be getting worse), but if it's the same way with other CBs, it means nothing. I just wanted to hear other people's opinion about this.
Thank you.
Our CB sent us contract last spring - which was our 2nd year in the audit cycle, but this was because the contract required a revision due to the issue we had in the re-certification audit that they needed to add extension audit for our parent company overseas. At that time, the contract did not have extension audit in the 3rd year, so I asked them about it, but I'd been told that if our parent company is not certified to ISO/TS 16949, this extension audit must be done at each re-certification audit and one surveillance audit in one of the two surveillance audits (not required at each surveillance audit).
Recently, I was getting scheduled for the surveillance audit, and I'd been told by the CB that we needed to get another extension audit done again this year although we had one last year (last year was 2nd year in cycle), which is contradiction of what I'd been told last year.
I was being asked who told me that, and I said she sent me the email and forwarded the original email to her, and she said that she would look into it, but never said anything since (at this point, I do not know if it is required this year or not).
Also, in recent years, more and more TS auditors are quitting because of the difficulties maintaining auditor certification, which I believe is the same everywhere, but because of that, our CB is hiring contracted auditors outside of their company, and I find that these auditors have different opinions about some of the things compared to what the auditors that CB employs say.
Are these things happening to anyone here also?
My concern is that if similar things are happening with other CBs, it may not solve these issues by just changing the CB. I had an idea of switching the CB for years because of these issues (which seem to be getting worse), but if it's the same way with other CBs, it means nothing. I just wanted to hear other people's opinion about this.
Thank you.