AS9100D production process scheduling requirements

[kylerf]

I had a question regarding what is required of scheduling as far as AS9100. I am creating a process matrix with AS9100 clauses to link each process but I am having trouble covering scheduling which is located within the production process.

For example, IATF16949 8.5.1.7 states:

"The organization shall ensure that production is scheduled in order to meet customer orders/demands such as Just-In-Time (JIT) and is supported by an information system that permits access to production at key stages of the process and is order driven."


Is this mentioned in AS9100D in some way that I may have overlooked while reading it?

 

[howste]

Look at AS9100 clause 8.1:

As appropriate to the organization, customer requirements, and products and services, the organization shall plan and manage product and service provision in a structured and controlled manner including scheduled events performed in a planned sequence to meet requirements at acceptable risk, within resource and schedule constraints.

I believe that's as close as you'll find in AS9100. It's much more generic than IATF 16949 in that it includes program management (pre-production activities) as well as production.

 

[kylerf]

Thank you! that is exactly what i am looking for!

 

[Sidney Vianna]

And, don’t forget, on-time delivery performance is an expectation. So, adequate production planning is a critical input into OTD.

 

[Golfman25]

And, don’t forget, on-time delivery performance is an expectation. So, adequate production planning is a critical input into OTD.

So does that mean I can get my orders with more than a day or 2 lead time?

 

[BoardGuy]

So does that mean I can get my orders with more than a day or 2 lead time?

[FONT=&quot]Yes it’s called contract review. Clause 8.2.3 states that when “the organization determines that some customer requirements cannot be met or can only partially be met, the organization shall negotiate a mutually acceptable requirement with the customer”. If you customer want’s it in one day and your lead time is 5 days (WIP, material procurement, etc.) then you negotiate.[/FONT]

 

[Golfman25]

[FONT=&quot]Yes it’s called contract review. Clause 8.2.3 states that when “the organization determines that some customer requirements cannot be met or can only partially be met, the organization shall negotiate a mutually acceptable requirement with the customer”. If you customer want’s it in one day and your lead time is 5 days (WIP, material procurement, etc.) then you negotiate.[/FONT]

Of course. But that doesn't change behavior. Everyone wants it yesterday.

 

[normzone]

Not necessarily. For example, I want it the day before yesterday.

 

[BoardGuy]

Of course. But that doesn't change behavior. Everyone wants it yesterday.

[FONT=&quot]This is true but if you continually accept these types of orders without the negotiation of longer lead-time, you will fall victim of Clause 8.2.2.b, which states, “When determining the requirements for the products and services to be offered to customers, the organization shall ensure that… the organization can meet the claims for the products and services it offers”.[/FONT]

 

[J.Enger]

Not necessarily. For example, I want it the day before yesterday.

For one of our customers (approx 60% of our business), they agree to set time, then a few weeks later will say we need it yesterday, we bust our @$$ to get it done only to have them go "No we dont need it for 2 month now".