Hi All, I am in a 24/7/365 contractor company. The contract states we must be compliant (not certified) to ISO-9001:2008 (yes, I know, but that's what the contract requires). Having said that, I'm documenting our processes in SOP's and stuck on training and effectiveness of training, especially for our 2nd, 3rd and weekend personnel (many are part-time). Outside of physically being there to have them read and sign, I'm open to any suggestions to document SOP review (for training), and how to then show effectiveness of the training. Most of the SOP's are processes that are not regularly performed.
I thank you in advance for any suggestions you can offer.
I thank you in advance for any suggestions you can offer.