P
PeterAutomotive
Here my problem description.
My company produces both catalogue and customer specific design parts.
It happens that a catalogue one could fit the needs of the automotive customer application. Catalogue, since made in mass production for open market, are cheaper than an equivalent customer specific design.
But in this case price is down because manufacturing line are multiple and sourcing of material and components is defined in a flexible panel list.
The batch produced may vary x manufacturing line as well for supplier used.
When Customer is asking PPAP, all the cost benefit are lost.
Manufacturing line, supplier list, qcp are frozen and changes to original submissions need a communication and approval.
My request is about how formally reply to the customer when he selected a catalogue (good price and fit for function), but is willing to receive a full PPAP with all cost implication of a customer specific design. Every suggestion or experience of similar case is very welcome.
Thanks
Peter
My company produces both catalogue and customer specific design parts.
It happens that a catalogue one could fit the needs of the automotive customer application. Catalogue, since made in mass production for open market, are cheaper than an equivalent customer specific design.
But in this case price is down because manufacturing line are multiple and sourcing of material and components is defined in a flexible panel list.
The batch produced may vary x manufacturing line as well for supplier used.
When Customer is asking PPAP, all the cost benefit are lost.
Manufacturing line, supplier list, qcp are frozen and changes to original submissions need a communication and approval.
My request is about how formally reply to the customer when he selected a catalogue (good price and fit for function), but is willing to receive a full PPAP with all cost implication of a customer specific design. Every suggestion or experience of similar case is very welcome.
Thanks
Peter