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A great piece on systems thinking but related to buildings: Systems approach to building design and construction Too often we occupy ourselves the the parts instead of the whole.
https://constructioninnovationhub.o...n-Hub_Construction-Quality-Planning-Guide.pdf Comments requested.
Checking and approval in design - a quality management perspective
Many concepts important to quality are shared with value: Value in building design and construction Here we can see some of the latest thinking on value.
Quality management systems (QMS) - beyond the documentation
Increasingly it is being recognized that all organizations provide a service that may or may not accompany a product. Servitisation in construction Construction is now waking up to this opportunity.
Digital quality management in construction - Designing Buildings Wiki
