competency

  1. A

    Environmental Management System Lead Auditor Competence

    I am working to develop a questionnaire in order to verify and evaluate an auditor's competence in Environmental Management System Auditing. ISO 17021-2:2015 has a basic outline for the knowledge that must be demonstrated, but I'm looking for a little help creating questions from this outline to...
  2. J

    Training Personnel on the QMS - 7.3 Awareness or Competence

    Hi In regards to training personnel specifically on how QMS processes are addressed (QMS policies, written procedures, instruction, records, tags, forms, quarantine, etc.), would this be classified under 7.3 c) - contribution to effectiveness of the QMS, or 7.2 Competence? I see it...
  3. A

    Documentation of Competency, Awareness

    Hello, I was wondering if people could share how they are documenting that individuals are competent in their position and also what you are doing in terms of awareness? We had an auditor come and speak with our company and we are weak on these areas. We are thinking of implementing a 90...
  4. samer

    Do we have to determine Educational level for all Staff as pr 7.2 b clause?

    Hi All, I had debate in the last certification audit with Auditor with respect to clause 7.2 b and how to interpret the clause 7.2 b ensure that these persons are competent with respect to education, training or experience . the Auditor requested to mention educational degree or Level in all...
  5. S

    SOP Training/Competence in 24/7 Operation contractor company

    Hi All, I am in a 24/7/365 contractor company. The contract states we must be compliant (not certified) to ISO-9001:2008 (yes, I know, but that's what the contract requires). Having said that, I'm documenting our processes in SOP's and stuck on training and effectiveness of training, especially...
  6. S

    Ways to demonstrate objective evidence that employee is trained and competent

    Hi everyone, Besides a written evaluation, what are some other ways to demonstrate objective evidence that employee is trained and competent? We have been scratching our heads to come up with some other means to testing employee competence. Thank you.
  7. J

    ISO 9001 Competency - Forklift License and Internal Auditors

    Hello all, After a fairly successful pre-audit, I feel more and more confident in the work I am doing!:applause: That being said, I have two questions: Is a forklift license necessary? We have a driver who has been doing this part of the job for years, I have never seen anyone more...
  8. C

    AS9100 Cl. 7.2 Competency for contract workers

    What is the best way to show competency for contract workers? I had a finding where the review of competency for contract workers was not shown. I don't want to go to the point where my company has to review each contract worker to show their competency. I would rather have it done by the...
  9. K

    IATF 16949 Line and Dock Auditor Competency Requirements

    Hello everyone, I have a concern about one of the requirements of the new standard, IATF 16949:2016. Will line/dock auditors have to show competency to the requirements given in 7.2.3? We just initiated line and dock auditors. The line auditors will basically be verifying that the...
  10. C

    IATF 16949 Cl. - 7.2.3 Internal Auditor Competency

    Hi, I would like to discuss next information regarding to clause 7.2.3 a) There is no IATF Requirement that states internal manufacturing process auditors must be trained by external training companies. b) There is no IATF Requirement that states internal manufacturing process auditors...
  11. H

    How to Establish and Document Competence of Employees in a Small Company

    How to Establish and Document Competence of Employees in a Small Company? I work for a small company. We have discussed using evaluations to meet the standard 7.2. Upper management does not want to do this being afraid that the employees will want evaluations to be tied to raises. So I am...
  12. Q

    IATF 16949 Cl. 7.2.3 - Internal Auditor Competency and Records

    Clause 7.2.3 Where training is provided to achieve competency, documented information shall be retained to demonstrate the trainer's competency with the above requirements. Has anyone requested training records of the trainer for offsite auditor training? Or am I reading this clause wrong...
  13. M

    AS 9100D Sections 7.2 and 7.3 - "Control"

    AS 9100D section 7.2 says “The organization shall: a. determine the necessary competence of person(s) doing work under its control… “ and 7.3 says “The organization shall ensure that persons doing work under the organization's control are aware of:” Are the “persons doing work under”...
  14. B

    Competency of Trainer for Internal Auditor Training (IATF 16949)

    Dear All, IATF 16949 (7.2.3 Internal auditor competency): QMS auditors shall be able to demonstrate the following minimum requirements: a, understanding of the automotive process approach for auditing b, understanding of applicable CSR c, understanding of applicable ISO 9001 & IATF...
  15. S

    How to evaluate "competency" of consultants ?

    Hello Covers, So good to be back :bigwave: I have a question on 21 CFR Part 820.50 (1), that states the below: Evaluate and select potential suppliers, contractors, and consultants on the basis of their ability to meet specified requirements, including quality requirements. The evaluation...
  16. I

    Struggling with Training and Competence

    First post everyone, bear with me. ~5 months ago, I came into a small organization that is already certified to ISO 9001:2008. In reviewing their documentation against the standard, I identified a gap with respect to training and competency. I've now gotten myself wrapped around the axel on...
  17. T

    Audit Nonconformance - ISO 9001:2008 Clause 6.2.2 - Competencies

    Hello. During our ISO audit we were issued a nonconformance for 6.2.2. The Auditor wrote: No evidence was presented to show that the organization has defined the necessary competencies required for production and inspection activities, although extensive evidence was present to show that...
  18. RoxaneB

    Fighting Corporate Memory Loss

    Such a promising title...such a useless read. :( My team's structure and dynamics have drastically changed over the past year and we've been struggling with corporate memory loss. The solution, according to the author, is to partner up with schools (okay, that works from a technical...
  19. RoxaneB

    Foundational or Core Competencies - When Stakeholders Disagree

    "Foundational or Core Competencies - When Stakeholders Disagree" ... That sounds like the name of a ASQ movie or book! :popcorn: However, it is a fascinating reality that my team is currently facing and it will be one of several (hopefully) team-building discussions held during our upcoming...
  20. S

    Auditing TS 16949 Cl. 7.6.3.1 - Internal Calibration Laboratory Requirements

    Good Afternoon I also have a question concerning 7.3.3.1. It states "The laboratory shall specify and implement, as a minimum, technical requirements for adequacy of the laboratory procedures competency of the laboratory personnel testing of the product capability to perform these...
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