100% On-Time Delivery

S

Steven Truchon

#1
#1
I recently submitted a change to our system and procedure regarding QS9000 4.15.6.1 which mandates 100% on-time delivery and corrective action taken if less than 100%.
I added that the 100% reqirement will apply to automotive and QS9000 compliant customers only.
Our business is QS9000 registered with no exclusions even though our business is only 50% automotive work. I know that I can count on the automotive customers to hold their end of deal by complying with 4.6.2.2 which "shalls" the customers scheduling end.
So for my automotive customers, I can work effectively to the stated requirements.
Where my dilemma begins is with my non-automotive customers. Not being bound by a standard such as QS9000, they can (and regularly do) change due dates in mid production making it virtually impossible to make 100% on-time deliveries. I could forecast their requirements and warehouse parts but that is not a cost effective option given the volume of product we manufacture.

Has anyone encountered this scenario before and if so, what was your solution?

Does anyone see a problem with the approach of having the 4.15.6.1 requirement apply to automotive customers only?

Thanks for any input

Steve
 
SQCpack - Communicate Quality Metrics
Elsmar Forum Sponsor
J

John Martinowich

#2
#2
We are a small order-driven shop with approx. 50% non-auto customers, with similar problems measuring 100% on-time.The only thing we can do is measure against the delivery date which is ULTIMATELY agreed. Our auditor seemed OK with this.Delivery dates may change several times before we actually ship (same with our suppliers).

We have, actually, had the same situation with some auto customers (non-big 3)

[This message has been edited by John Martinowich (edited 11 September 2000).]
 
You must log in or register to reply here.
Thread starter Similar threads Forum Replies Date
M 100% delivery on time not fullfilled- is that nonconformance? IATF 16949 - Automotive Quality Systems Standard 7
K What happened to the 100% on-time delivery requirement? IATF 16949 - Automotive Quality Systems Standard 13
F 100% On-Time Delivery Performance Monitoring Misc. Quality Assurance and Business Systems Related Topics 3
S For Parts Manufacturer Approval (PMA) Is 100% Inspection Required? Federal Aviation Administration (FAA) Standards and Requirements 2
M Detection rank for sampling vs 100% inspection & 15x vs 400x magnification FMEA and Control Plans 4
S Brexit 100% inspection during in process inspection Manufacturing and Related Processes 11
Ninja Windows 10 100 % disk use after update Coffee Break and Water Cooler Discussions 33
A 21 CFR part 11 - section 11.100 - Electronic Signature Certification Other US Medical Device Regulations 6
Stoic Manual soldering processes - 100% verifiable, or always requiring validation? 21 CFR Part 820 - US FDA Quality System Regulations (QSR) 15
E Correct way to certify hydrostatic testing when it is not 100% (and Sample Size) Various Other Specifications, Standards, and related Requirements 6
A What to do when 100 % verification is not 100 % Manufacturing and Related Processes 5
Nicole Desouza ISO / AS Certification - Small business with less than 100 employees ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
M EU – Chemical Safety Report – CSR – REACH Authorisation decisions – Triton X-100 – Ortho-clinical-Use1 REACH and RoHS Conversations 0
D Measuring fine tubing (< 0.100") "Wall by weight" General Measurement Device and Calibration Topics 11
Marc Anniversary of the First Trans-Atlantic Flight 100 years ago - June 2019 Coffee Break and Water Cooler Discussions 2
Y IEC 62304 Section 4.3(a) - 100% probability of failure IEC 62304 - Medical Device Software Life Cycle Processes 3
BHobbs_Busche All Measurements taken with a Variable Gage have to be Recorded 100% IATF 16949 - Automotive Quality Systems Standard 14
Pmarszal Clarification for 21 CFR Part 11.100 - General Requirements Other US Medical Device Regulations 14
S 100% Final Inspection Requirements of Active Medical Devices (MDD or IEC Standards?) EU Medical Device Regulations 4
B Is Gage R&R required on a 100% Dimensional Layout? Gage R&R (GR&R) and MSA (Measurement Systems Analysis) 6
K IEC 61010-2-100 Labeling question - IVD equipment Other ISO and International Standards and European Regulations 1
D Long length measurement of 18" up to 100" with an accuracy of .005 min General Measurement Device and Calibration Topics 8
F Yield reaction higher than 100% Manufacturing and Related Processes 3
S Suggestions for a 100% Paperless Manufacturing Shop Floor Quality Tools, Improvement and Analysis 10
M Can OEE (overall equipment effectiveness) exceed 100%? Manufacturing and Related Processes 2
G Sampling Question - Random Sample of 100 pcs and 11 pcs. have been rejected Inspection, Prints (Drawings), Testing, Sampling and Related Topics 30
Marc 100 Years of Change in the United States - 1913 - 2013 Coffee Break and Water Cooler Discussions 5
E Is there a specific regulatory requirement for 100% inspection of IFUs? Inspection, Prints (Drawings), Testing, Sampling and Related Topics 4
N Switch to 100% inspection when lot fails sampling? Inspection, Prints (Drawings), Testing, Sampling and Related Topics 9
K 100 years war aviation - A plane is used for bombing World News 3
S ATA (Aerospace Testing Alliance) Specifications 100, 200 and 300 AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 1
K SPC to apply for Particle in Clean Room Class 100 Statistical Analysis Tools, Techniques and SPC 7
N What Makes Life 100% (joke) Funny Stuff - Jokes and Humour 0
V Supplier Capability and 100% Sort causing Gage Wear APQP and PPAP 1
P Sample Size to Test Products used for 100 hours in a Test Environment Reliability Analysis - Predictions, Testing and Standards 2
R Problems with Supplier - Always with 100% Sorting - No Corrective Actions Supplier Quality Assurance and other Supplier Issues 22
R Why do outgoing QA Sample Testing again when Product is tested 100% Inspection, Prints (Drawings), Testing, Sampling and Related Topics 1
Ajit Basrur China to launch 100 rockets, 100 satellites by 2015 Coffee Break and Water Cooler Discussions 1
V PPAP - Requirements when Cpk is <1.67 - 100% Sort for Defectives APQP and PPAP 8
G Is Controlled Shipping requirement Sampling Based or 100% Inspection? Misc. Quality Assurance and Business Systems Related Topics 3
J MSA Emergency - PV%=100（PV/TOL）in American? And that is correct? Gage R&R (GR&R) and MSA (Measurement Systems Analysis) 13
C What to expect in a GE Aerospace Audit of a 100 Person Machine Shop Customer and Company Specific Requirements 5
R Research involving a very small population (100 approx) - Help with Sampling Statistical Analysis Tools, Techniques and SPC 3
N 100% Inspection in Retail Warehouse which Ships Products to Customers Inspection, Prints (Drawings), Testing, Sampling and Related Topics 3
P FDA Part 820 Clause 820.100 Corrective and Preventive Action 21 CFR Part 820 - US FDA Quality System Regulations (QSR) 3
J Can a Major Nonconformance be Open but 100% Resolved? IATF 16949 - Automotive Quality Systems Standard 6
K 100% Inspection or do the usual IQ, OQ, PQ Validation - Medical Molding Design and Development of Products and Processes 3
C Cleanroom Class 8 (100,000) Particulate Control and Warning Limits Statistical Analysis Tools, Techniques and SPC 1
S 100 Places to Remember Before They Disappear Coffee Break and Water Cooler Discussions 8
J Functional Test Sampling - Determining Sample Size to eliminate 100% Testing Inspection, Prints (Drawings), Testing, Sampling and Related Topics 2

Similar threads

Top Bottom