L
Need help/suggestions how to resolve this catch 22 dilemma.
We are a small Mom and Pop QS9000 certified 2nd tier supplier to the Big 3. We are QS9000 novices. We purchase by-products (waste) from a 3rd tier supplier who is ISO 9002 certified. However, their by-products process is not ISO certified and the company has no intention of certifying their by-product process due to no ROI. Yet, the by-product is a critical production part to our process and we are unable to obtain this by-product from another manufacturer. (At least that is what I have been told. Also, the industry standard on by-products is buyer beware.)
The question I need help with is how can we approve this company as being a qualified supplier, especiallly when there are quality business performance issues and the process has no qaulity system certification? I am not looking at the by-product itself, since that is buyer beware and we do incoming inspection.
I also have an issue with the certifying registrar of this 3rd tier supplier. In a system/process, if the by-product is being sold for input into another usable product, then how can one not include this process into the certification of the non-by-product that this by-product comes from?
We are a small Mom and Pop QS9000 certified 2nd tier supplier to the Big 3. We are QS9000 novices. We purchase by-products (waste) from a 3rd tier supplier who is ISO 9002 certified. However, their by-products process is not ISO certified and the company has no intention of certifying their by-product process due to no ROI. Yet, the by-product is a critical production part to our process and we are unable to obtain this by-product from another manufacturer. (At least that is what I have been told. Also, the industry standard on by-products is buyer beware.)
The question I need help with is how can we approve this company as being a qualified supplier, especiallly when there are quality business performance issues and the process has no qaulity system certification? I am not looking at the by-product itself, since that is buyer beware and we do incoming inspection.
I also have an issue with the certifying registrar of this 3rd tier supplier. In a system/process, if the by-product is being sold for input into another usable product, then how can one not include this process into the certification of the non-by-product that this by-product comes from?
Last edited by a moderator: