Bev D submitted a new resource:
5-Whys An Introduction Part 1 - 5-Whys is way more complex and effective than you have been led to believe
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5-Whys An Introduction Part 1 - 5-Whys is way more complex and effective than you have been led to believe
The 5-why strategy is not as simple and easy as some proponents and teachers have presented it. Sakichi Toyoda intended it to be executed at the actual place(s) of the problem, accompanied by evidence and to enable the investigator to go beyond surface explanations of the cause of problems. The 5-Whys were structured to keep the investigator from jumping to conclusions or simply trying to ‘fix’ a problem by implementing a solution to see if it worked. Toyoda and Taichi Ohno cautioned that...
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