Hello All,
I would like to ask about root-cause analysis in 8D reports, namely if we have in D4 sections: root-cause for occurence & root-cause for non-detection and also to the 8D template is attached tab with 5Why to fulfill, and for instance this 5Why is resolved in full 5 steps --> which step should be put in the 8D template as a root-cause for occurence / non - detection? The first one or the last one?
Hope for your reply.
Thanks!
I would like to ask about root-cause analysis in 8D reports, namely if we have in D4 sections: root-cause for occurence & root-cause for non-detection and also to the 8D template is attached tab with 5Why to fulfill, and for instance this 5Why is resolved in full 5 steps --> which step should be put in the 8D template as a root-cause for occurence / non - detection? The first one or the last one?
Hope for your reply.
Thanks!