E
Lack of understanding.
What does it mean "service provision" in 7.5.
Is it servicing (in terms of previous cl. 4.19) or
it is a service as one of two main kinds of activities in business (output of products and rendering of services).
I think the second one, because "servicing" is fully covered by 7.5.1 f) implementation of .... post-delivery activities ( see Correspondese table B.1 at the end of ISO 9001) but one can find words " service provision" also in the title of 7.5.2.
On the other hand a term "product" includes "service".
Dilemma.
Rgrds
What does it mean "service provision" in 7.5.
Is it servicing (in terms of previous cl. 4.19) or
it is a service as one of two main kinds of activities in business (output of products and rendering of services).
I think the second one, because "servicing" is fully covered by 7.5.1 f) implementation of .... post-delivery activities ( see Correspondese table B.1 at the end of ISO 9001) but one can find words " service provision" also in the title of 7.5.2.
On the other hand a term "product" includes "service".
Dilemma.
Rgrds