I like to reopen the discussion on 8.2.3.
The latest book from ASQ by Kevin Grimes "A Practical Quality Manual" states that the "processes" in question are those of the QMS..."...this includes the processes for management responsibility, resource management, product realization, and monitoring and measurement processes...", then he goes to state that you do not necessarily need to monitor or measure all of these?? He offers 8.4 as a venue to find a suitable list of "key processes" that you are REQUIRED to monitor and measure?? Any ideas folks?? Hope I didn't open a can of wormies or stirred some sleeping dogs out there!!! Let the debate begin...