Re: Health Care and Quality
Some of the things I have seen and experienced make me think that many healthcare facilities could use the fresh perspective of someone “in quality” but outside the healthcare industry per se. A fresh set of eyes may help them see things from a different perspective. But I think it would take a really progressive place or leader to open their mind to that idea. But if they did, I’ll bet they’d be surprised what the “non-medical” person would be able to help them with.
And, many problems and issues are not different from mfg to healthcare. I once saw settings for an x-ray machine on a large printed chart by the machine, but there were lots of scratched-out and penciled-in changes, none of which were signed, initialed, etc. It did not give me the warm-fuzzies. No obvious formal control existed. In another facility, the same kinda thing with regard to dosages of a certain type of dye or marker for injection into a patient!!! I wasn’t looking for this stuff, it just jumped out at me. I'll bet there was lots more...
JMO
I'm no expert on the subject, but it seems that skills and experience in quality don't transfer between manufacturing and healthcare very well, or very often.
And, many problems and issues are not different from mfg to healthcare. I once saw settings for an x-ray machine on a large printed chart by the machine, but there were lots of scratched-out and penciled-in changes, none of which were signed, initialed, etc. It did not give me the warm-fuzzies. No obvious formal control existed. In another facility, the same kinda thing with regard to dosages of a certain type of dye or marker for injection into a patient!!! I wasn’t looking for this stuff, it just jumped out at me. I'll bet there was lots more...
JMO