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A proposal for the model Quality Management - I need help for the project

Hi! I need help for the project.
Which model for Quality Management including product development, design and construction plus specific order engineering and project management in marine industry company and manufacturing in China with shipment directly to customers all around the world? The company uses ISO 9001 overall.

John Broomfield

Staff member
Super Moderator

You have selected the correct standard in ISO 9001.

Now scope your system development project and obtain to management approval for what you and your colleagues need to do.

And here is what you need to do:

Study the system that is the organization you work for, define its scope in terms of services, products and locations.

Work with top management to determine what the organization does to convert customer needs into cash in the bank, include interactions with customers and suppliers. This is your core process and it should fulfill the mission of your company.

Within the core process determine the key processes and the agree the names of the process owners with top management.

Then determine the processes that direct, enable and improve the core process (some of these may come direct from ISO 9001) and name the process owners.

Now you have a list of key processes each with a named process owner with whom you work to a capture the process as it is.

Deployment flowcharts are the tool I would recommend because they can be succinct describing who does what to fulfill the process objective and show the interactions of the entities and people who make the process effective.

Consequently, most of the documented parts of the management system are already implemented but you will have a few new processes (such as internal auditing) for which you will need to design the process and train the process team to make the process a reality.

For more background information search the Cove for developing a process-based management system.

Let us know how you do and ask away.



Not out of the crisis
Staff member
Super Moderator
I agree with John with the addition that you need to examine any regulatory requirements of the countries you'll be shipping to.
I don't know much about the Marine industry - maybe there are standards that have additional requirements beyond what ISO9001 will cover.
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