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A rather different kind of Union story

Jen Kirley

Quality and Auditing Expert
Staff member
The relationship between union mechanics and American Airline management has made a remarkable improvement with very interesting results. Hear the story on NPR at this link.


Quite Involved in Discussions
I was listening to that yesterday. Very good, especially how they were now doing overhauls for other airlines and how they reduced th turn-around time to 13-14 days.

duecesevenOS - 2009

Pretty amazing story. It would be really interesting to see what kind of tools they used to accomplish this leaning. Going from a Cycle time of 30 days to 13 with half the work force is definately a sign that the process was pretty fat before.


Super Moderator
There has been a 2 hour story aired a few times on MSNBC TV called "A Week With American Airlines" that goes into pretty good detail about the mechanics and the company. I recomend it.
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