A way to monitor our Internal Audits as a KPI

Kokolita

Starting to get Involved
#1
Hi All!

I read through these threads and they are totally over my head so.... this may be the easiest question you may get to answer!!

I am looking for a way to monitor our Internal Audits as a KPI. Any ideas of what type of tracking I can use? We had our first, REAL DEAL, internal audit and found 9 findings. How do I turn this into a KPI? Any help would be greatly appreciated!!
 
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qualprod

Trusted Information Resource
#2
Some useful Kpis:

% Monthly audits schedule compliment
% Audit report delivered within 3 days
% Monthly Audit value (after each audit is evaluated the auditor and the process audit)
Auditor competence, audit plan sent on time, time spent on audit, etc.)
Hope this helps
 

Michael_M

Trusted Information Resource
#3
I would recommend avoiding a 'how many findings during the internal audit' KPI.

You want to find real issues during the internal audit and get them addressed/fixed. If you have a 'how many findings' KPI, your auditors may 'find' things that are not real just to find things, or ignore things so you meet the goal.
 

qualprod

Trusted Information Resource
#4
I would recommend avoiding a 'how many findings during the internal audit' KPI.

You want to find real issues during the internal audit and get them addressed/fixed. If you have a 'how many findings' KPI, your auditors may 'find' things that are not real just to find things, or ignore things so you meet the goal.
Agree, because the intent is evaluate the performance of the audit process,
Measuring how many NC's, is not in the audit control, doesn't add value
 

Kokolita

Starting to get Involved
#7
Great. Thanks for the ideas. We are a very tiny shop. 24 employees. We really only schedule a thorough internal audits once a year so I decided to just remove this from our KPI list. The ideas given were great but it appears that it would work better for larger companies.
THANKS AGAIN!
 

Mikishots

Trusted Information Resource
#8
We find that tracking repeat nonconformances is helpful as well. Your review and acceptance of received root cause analyses can be strengthened if you find that the same issues are repeatedly popping up (even though you previously felt that the fixes offered eliminated the issue).
 
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