Poorly, extremely poorly
Andrews said:
Hello folks,What kind of changes have you made in the
APQP process for meeting TS2 requirements? How have you folks addressed manufacturing process design input and output requirements.
How have we addressed process design? Poorly, extremely poorly.
We still do not apply the rigor of sound project management (aka APQP) to new or modified manufacturing processes. And it costs us big time. I'm working on it, but it's hard in the fire fighting, gun, slinging, hurley burley, Type A, World of manufacturing to get people to think (even a little) before they act.
Instead of PDCA its ARRRRRRGH (Act, React (when the customer calls to complain), React again (first quick fix didn't work), React Again....Go Home, repeat tomorrow and every day until retirement).