Additional Procedures required for QA Department

M

Muhd Firdaus

#1
Dear forum member,

Among my responsibilities in my new company is to develop procedure for my Department (Quality Assurance). Below are some of the procedure that i am going to implement in my company soon.

1) Handling of Customer Return part procedure
2) Corrective and Preventive Action Procedure
3) Control of non conforming product procedure
4) Inspection and testing procedure
5) Inspection and test procedure.

My new company is going to establish QA Department and i am going to write procedure for all the following items as listed above.

I am hoping to write and implement more procedures for my department later on and i really wish if i could get some support and idea on this.Maybe u all can propose to me some procedures that i can add in.

For your kind information,at this moment,the company that i am going to join does not adopt any Quality System.

Your cooperation is highly appreciated
 
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Marc

Hunkered Down for the Duration with a Mask on...
Staff member
Admin
#2
Re: Procedures required for QA Department

Are you looking for examples of the procedures you have listed?
 
M

Muhd Firdaus

#3
Re: Procedures required for QA Department

I already have the abovelisted procedures with me from my previous company . I am planning to rewrite these procedures and suit it to my new company QA Dept.What i am looking for right now are any other procedures for my QA Department. i am hoping to get any other common procedure that usually apply for QA Dept
 

Marc

Hunkered Down for the Duration with a Mask on...
Staff member
Admin
#4
Re: Procedures required for QA Department

You might want to tell us what industry you're in and any other details like that. Different companies, and different industries, will have some procedures specific to them.
 
G

guruprasadb

#5
Re: Procedures required for QA Department

Hai,

You may add some more procedures like

Identification and tracebility
Customer complaint handling
CONTROL OF MONITORING AND MEASURING EQUIPMENT
Calibration related procedures
 
M

Muhd Firdaus

#6
Dear Sir,

Thank you for your reply. My new company is the leading provider of pallet, container and crate pooling services for many of the world’s largest supply chain. They are supplying pallets to all industries. Maybe this information can be helpful.
 

Marc

Hunkered Down for the Duration with a Mask on...
Staff member
Admin
#7
Re: Procedures required for QA Department

How about control of customer owned property? Do you manufacture all of the pallets, crates and containers, or is your company more like a service company which (as you say) is a "pooling" service? Or do you do both?
 
M

Muhd Firdaus

#8
Dear sir,
i will be working in the service centre. This company have 36 branches worldwide for servicing and repairing pallets. Therefore,i am very sure that they are service provider and a manufacturer.
 
S

ssz102

#10
Re: Procedures required for QA Department

i think the important document is department organization chart and post responsibility file for your dept
and then, prepare other documents such as inspection standard and plan or others
 
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